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Support

Support

Product instructions

Log in or register if you do not have an account yet to access briefs, instructions, CE declarations and DWG files – available only to logged-in users. There are two ways to log in: traditionally via your email address and password, or by scanning the QR code and entering the password from the instructions included with your purchase.

Instructions for discontinued products

Here you will find archived materials for products that have been discontinued by BitStream, such as briefs and CE declarations.

Complaints and service

Here you will find information about the complaint and service process, as well as a contract withdrawal form and a service form.

Technical Support

For non-safety related product inquiries regarding other technical issues, please contact our Technical Sales Support Department at support@bitstream.pl.

Security Service

In the era of the Industrial Internet of Things (IIoT), cybersecurity plays a key role in protecting devices and infrastructure. At BitStream, we are constantly developing our expertise in this area by monitoring potential threats and analysing reports of vulnerabilities in our solutions. We take every report seriously, regardless of its source or scale.
If you have discovered a potential security vulnerability in our products, please fill out the form below.

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