Complaint preview
Additional product information
Runnig-config configuration file
Device connection diagram in the network
Information about the subject of the service / complaint
Date the problem was identified
Detailed description of the problem
Program error messages related to the problem
Steps taken to resolve the issue
Situation in which the fault was detected
Installation or upgrade of equipment (Y/N)
Software installation or update (Y/N)
Nagłe i niespodziewane szkody spowodowane przez czynniki zewnętrzne (T/N)
Screenshots, photos, other files
Remedial measures / buyer's request
Contact with customers regarding product/technical issues
Tax Identification Number
Return address for repaired or refurbished products
Tax Identification Number
Additional shipping instructions
